Terms of Service

A. Purpose and scope

CardCashGo seeks to prevent its platform from being used for money laundering, terrorist financing, sanctions evasion, fraud, stolen funds and other unlawful financial activities. This policy applies to users, accounts, deposits, withdrawals, cryptocurrency transactions, gift-card transactions, peer-to-peer trades and other supported services.

Where permitted by applicable law, CardCashGo may use risk-based verification, transaction monitoring, blockchain analytics and account restrictions. References to potential screening tools describe measures that may be used when supported and configured; they do not represent that automated sanctions screening or blockchain risk analytics are currently operational.

B. Prohibited activities

You must not use CardCashGo to facilitate transactions that violate applicable law, including to:

• Launder money or conceal proceeds of criminal activity.
• Finance terrorism or other prohibited activities.
• Evade applicable sanctions or transact on behalf of sanctioned persons or prohibited entities.
• Use stolen cryptocurrency, stolen gift cards, stolen payment credentials or funds obtained through fraud.
• Conceal the true source, ownership, destination or purpose of funds.
• Use another person’s identity or submit forged, altered or misleading identity documents.
• Use another person’s account without proper authorization.
• Structure, split or manipulate transactions to evade verification, transaction limits or monitoring controls.
• Use multiple accounts, false information or intermediaries to bypass platform restrictions.
• Facilitate scams, unauthorized transactions, fraud or other unlawful financial activity.

C. Customer identification and verification

CardCashGo may require you to provide and verify the information below. Requirements may vary with transaction risk, account activity, applicable law and the services used. CardCashGo may reject incomplete, inconsistent, fraudulent or unverifiable information. Not every account has completed identity verification.

• Full legal name and date of birth.
• Residential address, email address and telephone number.
• Government-issued identification and proof of address.
• Source of funds or source of wealth information.
• The purpose and nature of particular transactions.
• Additional documents or explanations reasonably necessary for compliance or risk review.

D. Transaction monitoring

CardCashGo may review transactions and account activity for suspicious patterns. Potential indicators include the following; an indicator is not automatic proof of wrongdoing. This policy does not impose additional numerical thresholds or represent that every transaction is manually reviewed.

• Unusual deposits or withdrawals, or transactions inconsistent with established account activity.
• Repeated transactions designed to evade limits or controls, or rapid movement of funds through accounts.
• Multiple accounts displaying suspicious connections.
• Transactions associated with known fraud, theft, sanctions exposure or suspicious blockchain activity.
• Attempts to bypass identity verification or account restrictions.
• Unusual gift-card trading patterns or repeated disputed transactions.
• Unexplained third-party funding or transfers.

E. Cryptocurrency and blockchain screening

When supported by available infrastructure, CardCashGo may use blockchain analytics and other risk-screening tools to evaluate cryptocurrency addresses and transactions. Potential categories include sanctions exposure, known stolen-fund addresses, fraud and scams, ransomware, illicit marketplaces and other high-risk blockchain activity.

Transactions may be delayed or restricted for investigation when legally permitted and technically appropriate. A risk association alone does not establish that an address or its owner is criminal. Blockchain transaction and confirmation checks are not the same as sanctions or illicit-funds screening; this policy does not represent that a blockchain analytics provider is currently integrated.

F. Sanctions compliance

CardCashGo may screen users, transactions and relevant wallet addresses against applicable sanctions requirements when appropriate screening capabilities are available. Where legally required or appropriate, CardCashGo may refuse transactions, restrict accounts or take other legally permitted measures involving sanctioned persons, entities, jurisdictions or prohibited activities.

This policy does not represent that automated sanctions screening is currently active or that a location restriction constitutes comprehensive sanctions screening.

G. Suspicious activity investigations

CardCashGo may investigate suspicious activity and request additional information or documentation. You must provide accurate information and cooperate with lawful compliance investigations.

Where permitted or required by law, CardCashGo may share relevant information with authorized regulators, law enforcement agencies, financial institutions or service providers involved in compliance. CardCashGo will not promise to notify you about reports or investigations when doing so is prohibited by law. Confidential investigation details are not disclosed to unauthorized users.

H. Account restrictions and transaction holds

Where permitted by law and consistent with applicable obligations, CardCashGo may:

• Delay a pending transaction for review or request additional identity or source-of-funds documentation.
• Temporarily restrict deposits, withdrawals or trading where supported, or suspend an account during investigation.
• Reject a transaction or cancel an uncompleted transaction where permitted by applicable transaction rules.
• Restrict or terminate access to address legal, security, fraud or compliance risks.
• Preserve relevant records for compliance or investigation purposes.

These measures must be consistent with applicable law and legal obligations concerning customer assets. A flagged account does not authorize confiscation of customer assets. Restrictions affecting customer funds must follow applicable law, contractual terms and established internal procedures.

Account restrictions do not themselves release escrow or cancel existing trades. Completed blockchain transactions are not automatically cancelled or reversed, and broadcast transactions cannot generally be reversed by CardCashGo. A deposit restriction cannot prevent an external sender from transferring assets to an existing blockchain address. Normal withdrawal security checks remain applicable.

I. Recordkeeping and privacy

CardCashGo may retain identity-verification records, transaction information, account activity, compliance decisions and related documentation for periods required or permitted by applicable law. Compliance information is handled according to the Privacy Policy and applicable legal requirements.

The existing platform policy retains deleted-account identity documents privately for 365 days; this is an internal retention policy, not a representation of a universally applicable statutory period. Applicable legal retention obligations and any conflict with this schedule require review. Identity documents, source-of-funds documents and sensitive compliance notes must not be exposed to ordinary users or unauthorized staff.

Privacy Policy

J. Third-party compliance providers

CardCashGo may use appropriately selected third-party providers for identity verification, fraud prevention, blockchain analytics, sanctions screening, transaction processing and compliance support. Where applicable, their use is subject to the Privacy Policy and relevant service terms. Potential provider categories do not imply that every listed service is currently configured.

K. User responsibilities

• Provide truthful and current account information and use accounts only as authorized.
• Trade only with assets and gift cards you are legally entitled to use.
• Respond to reasonable verification requests and do not circumvent platform controls.
• Notify CardCashGo of suspected unauthorized activity involving your account.
• Comply with applicable laws and CardCashGo’s Terms and Conditions.

L. Policy updates

CardCashGo may update this policy to reflect changes in services, security controls, risk assessments or applicable legal requirements. Material changes will be communicated as required by applicable law and the existing Terms and Conditions.

M. Contact and applicable law

Direct compliance questions to support@cardcashgo.app. Website: https://www.cardcashgo.app. This policy does not override applicable law. Actual services and compliance obligations may depend on your location and the services involved. This policy is not a representation of legal counsel approval, regulatory registration, licensing, exemption or legal AML compliance.